This Privacy Policy describes how MKRJ Enterprises Pvt. Ltd.("we", "us", or "our"), operating the MobiShield brand and website at https://mobishield.vercel.app, collects, uses, stores, and protects personal information when you visit our website, submit enquiries, or engage our rental and purchase services.
We process personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), as applicable.
1. Data Fiduciary
MKRJ Enterprises Pvt. Ltd.
No.1443/44, 4th Floor, Ganapathi Circle, Chandra Layout, Bangalore, Bengaluru Urban, Karnataka, 560040
Email: mkrjenterprisesofficial@gmail.com
GSTIN: 29AAUCM1730E1ZB
2. Information We Collect
We may collect the following categories of information:
- Contact and identity data: name, organisation, designation, email address, phone number, billing address, and GST number (where provided).
- Enquiry and order data: event details, quantity requirements, rental or purchase preferences, messages submitted through our contact forms, and correspondence with our team.
- Technical data: IP address, browser type, device information, pages visited, and approximate location derived from IP address.
- Payment and transaction data: where applicable, invoice details, payment references, and records required for GST compliance. We do not store full payment card details on our servers.
3. How We Use Your Information
We use personal information for legitimate business purposes, including to:
- Respond to enquiries and provide quotations for rental or purchase orders;
- Process orders, deliver services, and manage security deposits;
- Issue GST-compliant invoices, receipts, and account-related communications;
- Improve our website, products, and customer support;
- Comply with legal, tax, and regulatory obligations;
- Prevent fraud, misuse, and unauthorised access to our systems.
4. Legal Basis for Processing
Under the DPDP Act and applicable law, we process personal data based on your consent (for example, when you submit a contact form), performance of a contract or steps prior to entering a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business, provided such interests do not override your rights.
5. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website and business, including:
- Hosting and infrastructure providers (e.g. Vercel);
- Database and authentication services (e.g. Supabase);
- Email delivery services (e.g. Resend);
- Payment processing services (e.g. Razorpay);
- Logistics partners for delivery and collection of rental inventory;
- Professional advisers, auditors, or authorities where required by law.
These processors are bound by contractual obligations to protect your data and use it only for the purposes we specify.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, and tax requirements. Enquiry records and transaction documents may be retained for the period required under Indian tax and commercial laws.
7. Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, including the DPDP Act, you may have the right to:
- Access personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Withdraw consent where processing is consent-based;
- Request erasure of data, subject to legal retention requirements;
- Lodge a complaint with the relevant authority under applicable law.
To exercise these rights, contact us at mkrjenterprisesofficial@gmail.com. We may verify your identity before responding.
9. Cookies and Analytics
Our website uses essential cookies required for basic functionality. We use Google Analytics only after you choose "Accept analytics" on our cookie banner. If you select "Essential only", analytics cookies are not loaded. You can clear your browser storage to reset this choice.
10. Third-Party Links
Our website may contain links to third-party sites (such as WhatsApp or Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
11. Children's Privacy
Our services are directed at organisations and adults conducting business with us. We do not knowingly collect personal information from children under 18 without appropriate parental or institutional consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or requests, contact:
MKRJ Enterprises Pvt. Ltd.
Email: mkrjenterprisesofficial@gmail.com
Phone: +91 86106 46149